Refund policy

We have a 7-day return policy, which means you have 7 days after receiving your item to request a return. Because our products are handmade in small batches, we do not accept general returns or exchanges. However, your satisfaction matters to us, and we’ll always do our best to make things right if there’s an issue.

To start a return, you can contact us at liz@boldbungalow.com. Please note that returns will need to be sent to the following address: 1104 Nassau Street, Delray Beach, FL 33483

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at liz@boldbungalow.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Certain types of items cannot be returned, like custom products (such as special orders or personalized items), and personal care goods (such as beauty products). 

Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item with credit that you received.