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General FAQ's

Below are some of are common questions about orders

Yes, at Bold Bungalow,every item is made by hand with intention and care. Our candles are craftedfrom 100% soy wax produced in the United States, ensuring a clean,long-lasting burn. We use lead-free cotton wicks and phthalate-free,non-toxic fragrance oils—so you can feel good about what you're breathingin. Each scent is carefully selected not only for its beauty but also for itssafety. Please see our Safe Scent section to learn more aboutthe ingredients we do and don't use.

Our greeting cards are created on premium Italianstationery and thoughtfully adorned with real dried flowers—eachone a little different, just like the person receiving it. Whether you'relighting a candle or sending a note, you're choosing something personal, safe,and made with love.

Our candles are designed to burn beautifully and last a long time when cared for properly. The 16 oz candles offer approximately 60–70 hours of burn time, while the 11 oz candles burn for around 40–50 hours.

These burn times reflect ideal conditions:

  • The candle is placed on a flat, stable surface
  • It’s kept away from drafts, ceiling fans, or open windows that can cause the flame to flicker irregularly
  • The wick is trimmed to ¼ inch before each use to help the wax burn clean and evenly

 First Time Burn: Set the Stage for a Perfect Candle Life

To ensure your Bold Bungalow candle burns cleanly and evenly from the very first light, it's important to let the top layer of wax fully liquify on the first burn. This means allowing the melted wax to reach all the way to the edges of the container before extinguishing the flame.

This simple step prevents tunneling—a common issue where the flame burns straight down the center, leaving un-melted wax along the sides. A full melt pool creates a smooth, even surface and sets the memory for the candle’s future burns.

For best results:

  • Plan to burn your candle for 1–3 hours during the first use, depending on its size
  • Keep it away from drafts, fans, or air vents
  • Never leave a burning candle unattended

This practice ensures your candle will burn slowly, evenly, and beautifully—from the first light to the final glow.

 Following these simple care tips not only extends the life of your candle, but also maintains its clean, even glow—just the way it was intended.

Yes! Personalization is at the heart of what we do at Bold Bungalow. Our greeting cards can be customized with your own messages, names, or sentiments, making them perfect for weddings, birthdays, condolences, or just-because moments.

We also offer custom seasonal holiday cards, designed in collaboration with you to reflect your unique voice or brand. These are ideal for personal mailing lists, small businesses, or anyone who wants to send something truly special. Minimum order quantities apply. Visit our Customization Page for details and inspiration.

Select candles can also be personalized with custom labels or messages—perfect for gifting, events, or keepsakes.

Yes—and more than that. Every Bold Bungalow card comes with a high-quality envelope and, because we know how easy it is to put off sending a card when you don’t have a stamp, we include a Forever Stamp with every single card.

We want to make it as simple as possible for you to share your thoughts and love. Whether you're sending a birthday greeting, a thank-you, or just a note to say you're thinking of someone, you’ll have everything you need to drop it in the mail the very day you receive it.

Yes, we do—and we take it a step further. Bold Bungalow offers elegant gift wrapping for any item upon request, making your package beautiful inside and out.

Even more special: we’ll include a handwritten note from you with your gift. Just let us know who the gift is for and what message you'd like to convey, and we’ll craft a lovely sentiment that captures your words with warmth and care. It’s a small touch that makes a big impression—and we’re honored to help you share it.

We currently ship within the United States.

Most orders ship within 3–5 business days. Custom or personalized orders will take a bit longer. You'll receive tracking information as soon as your order ships.

Because our products are handmade and often customized, all sales are final. However, if there is an issue with your order, please contact us within 7 days and we’ll make it right.

Yes! We love working with boutiques, event planners, and businesses. Please reach out through our wholesale inquiry form for details.

We do! Our candles and stationery make beautiful favors or keepsakes. Customization and bulk pricing are available.

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